Practice Management

Shona Alexander (f)

Practice Manager

Michelle Lorimer

Assistant Practice Manager

The practice manager and assistant practice manager are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. We support the GPs and other medical professionals with delivering patient services and also help to develop extended services to enhance patient care.


Our Administration team, including secretaries and patient database administrator, work behind the scenes to deal with correspondence received by the practice, including reports and results from all departments within NHS Grampian.  Invitation letters are also sent by this department for the various clinics that are available at the practice.  The team is also responsible for ensuring that our patients' records are kept up to date.


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

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