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Woodside Medical Group

Coronavirus (COVID-19)

Advice about coronavirus

If you have developed any symptoms of cough, fever, shortness of breath or loss of taste or smell, please visit www.nhsinform.scot/coronavirus.

If you have a continuous cough, fever or change or loss in your sense of taste or smell visit https://www.nhs.uk/ask-for-a-coronavirus-test to book a test.

If your symptoms are severe or do not get better after 7 days, please phone 111

Please do not phone your GP or come to the surgery.

For general advice regarding Coronavirus visit www.nhsinform.scot/coronavirus or phone 0800 028 2816.

If you have been off work due to coronavirus, you can get an isolation note to give to your employer here

You don't need to get a note from your GP. 

 


GP Appointments

All GP appointments are now provided by telephone or video initially.

Please do NOT come to the surgery unless a doctor or other member of the practice team has asked you to.

To book an appointment, please phone reception on 01224 492828. The receptionist will ask for a brief description of the problem so that an appointment can be arranged with the right member of the practice team. A doctor or other member of clinical staff will then phone you and advise on the best course of action for your particular medical issue. If the doctor feels that a physical examination or procedure is essential, they will then arrange a face-to-face appointment for you.


Nurse Appointments

Nurse appointments can be booked for essential procedures only.

Routine screening and non-essential services are not available at present.

Routine chronic disease monitoring is currently suspended and will be reintroduced gradually by telephone over the coming weeks.

If you feel you need a nurse appointment, please phone reception to discuss your requirements.

If you are a Shielding patient, please let the receptionist know when you phone so that suitable arrangements can be made for you.

 


Coming to the surgery

Only come to the surgery if you have been asked to do so by a doctor or member of the practice team. You will not be able to enter otherwise.

Prescription requests should be made by telephone or online. If you have a general enquiry, do NOT come down but phone the practice instead on 01224 492828.

If you develop any coronavirus symptoms before a booked appointment (cough, fever, shortness of breath or loss of taste or smell), please do NOT come to the surgery. Phone us instead on 01224 492828.

Due to physical distancing requirements, our waiting room capacity is greatly reduced so please come alone and arrive as close to your appointment time as possible.

If you arrive more than 5 minutes early for an appointment, you may be asked to wait outside.

If you arrive late for your appointment, you may be asked to wait outside or to rebook.

If you bring other people with you to your appointment, they will normally be asked to wait outside.


Face Coverings

Please wear a face covering when attending your appointment. Face coverings are not only to protect you but to protect other patients in the waiting room and the doctors, nurses and other practice staff.

Surgical face masks are not required; a simple face covering is advised. Please visit the Government website for advice on wearing and making a face covering:

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

As of Monday 22 June, face coverings are mandatory when travelling on public transport in Scotland. More information is available on the Scottish Government website.

Certain people are exempt from this. If you think you are in this category, you can contact your travel provider for advice. You do not need a letter from a doctor to state that you are exempt.


Prescriptions

Please order your prescriptions by phone or by using our online service.

We ask that you collect prescriptions from your chosen pharmacy instead of from the surgery. Please indicate which pharmacy you would like your prescription to go to when placing your order.

Prescriptions Ordering Line - 01224 283977

This is a 24 hour automated message service. You can phone at any time of day and leave a message with your name, date of birth, the names of the medications you need to order, a contact phone number and the pharmacy you want to collect your prescription from.

Please allow a minimum of 3 working days before going to the pharmacy to collect your prescription.

Please do not come to the practice or your usual pharmacy to hand in a paper repeat prescription order form - order by phone or online instead.

For details of our online services, please click here.  

 


Shielding

Shielding measures are for people who have been identified as being at very high risk of severe illness from coronavirus.

If you are in this category, you should have already received at least one letter from the Scottish Government's Chief Medical Officer.

Information and advice for shielding patients can be found on the NHS Inform website.

If you are a shielding patient and require a nurse appointment, please let the receptionist know when you phone so that suitable arrangements can be made for you.


 

Thank You

All of the doctors and staff at Woodside Medical Group would like to thank all of our patients for your help and understanding over recent months during the Coronavirus pandemic.  

 


Keep Your Details Up To Date

If you change your telephone number please remember to let us know - you can update your phone number online by clicking here

If you change your address please let us know here


Attend Anywhere video appointment

If you are ready to attend your video appointment, or you want to make a test call before your appointment is due, click the start video call button below.

Please ensure you are using Google Chrome on a Windows or Android device, or Safari on Apple devices. Appointments must be pre-arranged with the surgery.

Start video call


Disclaimer: The information given in these pages is provided for information only.  Whilst every care has been taken to ensure that the information is accurate, the author cannot accept responsibility for any errors or omissions which have occurred and no responsibility will be taken by the author for events arising from use of the information provided.  Although the advice for patients is as comprehensive and accurate as possible, it is only general and should not be used as a substitute for the patient consulting their own doctor.

Woodside Medical Group is not responsible for the content of external Internet sites.  These links are provided as a convenience to the visitor and their inclusion does not imply our endorsement.

 

(Site updated 07/07/2020)
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