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Guide to information available through the Scottish Information Commissioner's Model Publication Scheme 2014

 

 

Woodside Medical Practice

 

Guide to information available through the Scottish Information Commissioner’s Model Publication Scheme 2014

 


 

 

Index

 

Section 1      Introduction

 

Section 2      About Woodside Medical Practice

 

Section 3      Our functions and services

 

Section 4      How we take decisions and what we have decided

 

Section 5      What we spend and how we spend it

 

Section 6      Accessing information under the scheme

 

Section 7      Information that we may withhold

 

Section 8      Our charging policy

 

Section 9      Our copyright policy

 

Section 10    Our records management and disposal policy

 

Section 11    Feedback

 

Section 12    Complaints

 

Section 13    How to access information which is not available under this scheme

 

Section 14    Classes of information


 

 

Section 1: Introduction

The Freedom of Information (Scotland) Act 2002 requires Scottish public authorities to produce and maintain a publication scheme.  Authorities are under a legal obligation to:

 

·        Publish the classes of information they make routinely available

·        Tell the public how to access the information and what it might cost

 

Woodside Medical Practice has adopted the Model Publication Scheme 2014 produced by the Scottish Information Commissioner.  The scheme has the Commissioner’s approval until 31 May 2018.

 

You can see the model publication scheme on the Commissioner’s website at www.itspublicknowledge.info/mps or by contacting us at the address provided below.

 

The purpose of this Guide to Information is to:

 

·        allow you to see what information is available (and what is not available) in relation to each class

·        state what charges may be applied

·        explain how you can find the information easily.

·        provide contact details for enquiries and to get help with accessing the information

·        explain how to request information we hold that has not been published.

 


 

 

Section 2: About Woodside Medical Practice

 

General information

Woodside Medical Practice

80 Western Road

ABERDEEN

AB24 4SU

 

Telephone 01224 492828

 

The practice organisational structure comprises 10 GP partners, 3 practice nurses, one phlebotomist, one practice manager, one office manager, 5 secretarial and admin staff and 6 reception staff.

 

The practice opening hours are Monday to Thursday 08.00 to 18.00 and Friday 07.00 to 18.00.  When the surgery is closed cover is provided by NHS 24 on 111.

 

Concerns or complaints about the services we provide can be made directly to the practice by completing a form available from reception staff or by writing to the Practice Manager at the above address or to the NHS Board by contacting NHS Grampian Feedback Service, Summerfield House, Eday Road, AberdeenAB15 6RE

 

Constitution

This GP practice is constituted under the National Health Services (Scotland) Act 1978 and is contracted by NHS Grampian to provide primary medical services under GMS Regulations.

 

How the practice is run

All major decisions regarding the running of the practice and future plans are made by the partners, for example plans for service delivery, developments of the practice, recruitment of clinical staff.

 

Delegated responsibility is passed to the Practice Manager/Office Manager for decisions regarding the day to day running of the practice, for example staff rotas, purchase of minor equipment, and recruitment of non-clinical staff.

 

 

GP Partners

 

Dr Julia Wallace                   MBChB FRCGP DRCOG

Part-time female GP

 

Dr Brett L Finlayson              MBChB MRCGP

Full-time male GP

 

Dr John K Duncan                 MBChB MSc FRCGP

Full-time male GP                 DRCOG DFSRH

 

Dr Kerry M Jack                    MBChB MRCGP DRCOG

Part-time female GP

 

Dr Gillian E Lamberton         MBChB DRCOG MRCGP

Part-time female GP

 

Dr Euan Mackenzie              MBChB  MRCGP

Full-Time male GP

 

Dr David Early                       MBChB MRCGP

Full Time male GP

 

Dr Ria Pai                              MBBS  DRCOG  DFSRH  MRCGP

Part-time female GP

 

Dr Kirsty I Miller                     MBChB nMRCGP

Full-time female GP

 

Dr Julie-Rose McCanny       MBChB MRCGP

Part-time female GP

 

 

Partners’ meetings are held each Friday.  All Partners attend and decisions are made on practice developments.

 

Each week, 3 Partners meet with the Practice Manager and Office Manager to discuss day to day issues and made relevant decisions.

 

 

Under our contract of services with the NHS Grampian we are obligated to meet the requirements of this contract and must provide information to support this to the NHS board.  The practice is audited by Practitioners Services Division under Payment Verification processes which assess that payments made to practices are correct.  PSD is responsible for providing assurance to NHS boards that the payments made on their behalf to GP practices are accurate and valid.  The work conducted under Payment Verification includes patient registration checks, documentary checks, trend analysis, and practice visits.

 

General practitioners have a duty of care to their patients and are registered with the General Medical Council and follow the standards and good medical practice guidelines laid down by the GMC, including the requirements set out in the GMC guidance Duties of a Doctor ( http://www.gmc-uk.org/guidance/good_medical_practice/duties_of_a_doctor.asp ).

 


 

 

Section 3: Our functions and services

NHS Boards contract with GP practices to provide primary care services to patients.  Woodside Medical Group holds a General Medical Services contract with NHS Grampian.  Under this contract we provide primary medical services to patients that reside within our practice area. Woodside Medical Group provides general medical services for patients residing primarily in the north part of the city, around Hilton and Tillydrone.  We do not accept patients who live in Cults, Kingswells, Dyce, the North East of Bridge of Don or other areas out with our boundary.  Our boundary is under continual review and may be subject to change.  Please contact the surgery should you require any clarification of specific details.

 

 

GP contractors, Dr Julia Wallace, Dr Brett Finlayson, Dr John Duncan, Dr Kerry Jack, Dr Gill Lamberton, Dr Euan Mackenzie, Dr David Earley, Dr Ria Pai, Dr Kirsty Miller and Dr Julie-Rose McCanny, hold the contract for services with the NHS board and are responsible for fulfilling the obligations of the contract.  The “General Medical Services (http://www.legislation.gov.uk/ssi/2004/115/made)” Regulations outline our responsibilities under our contract :  The payment arrangements under our contract are contained in the GMS: Statement of Financial Entitlements (the current year’s SFE can be found on the NHS Scotland website (http://www.show.scot.nhs.uk/publications/publication.asp). 

 

This practice participates in the Quality and Outcomes Framework.  Funding under the QOF is dependent on achievement against a variety of clinical and non-clinical indicators.

 

This practice aims to take account of NHS Quality and Improvement Scotland standards and guidance, Scottish Intercollegiate Guidelines Network (SIGN) guidelines relevant to general practice, and Scottish Government Health Directorates service strategies and frameworks.

 

Under our contract with NHS Grampian we provide a range of services to our patients, including: general primary medical services, child health surveillance, contraceptive services, maternity medical services, minor surgery services, obstetric services, immunisation services, palliative care, regular monitoring, by blood and urine tests, for patients on a range of drugs for arthritis and bowel problems, a methadone substitution programme for patients with drug dependency problems, extended hours services, disease management clinics, cervical cytology. It is important to note that this range of services may be subject to change and may not always be available.

 

The practice complies with Data Protection and Access to Medical Records legislation.  Identifiable information about you will be shared with others in the following circumstances:

 

§          to provide further medical treatment for you, e.g. from district nurses, hospital services and out of hours services

§          to help you get other services e.g. from social work department.  This requires your consent.

§          when we have a duty to others e.g. in child protection cases

 

Anonymized patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.  If you do not wish anonymous information about you to be used in such a way, please let us know

 

This practice is an approved General Practitioner training practice and we are privileged to have the services of a fully qualified doctor who is attached to the practice for a year in order to complete their training.  As part of training we have to make video recordings of some consultations to help improve our skills.  If any doctor wishes to video your consultations this will be discussed with you beforehand and your written consent will be obtained before and after any recording is done.  You need not be videoed if you do not wish.

 

Interpreter services are available through the use of Language Line.  Each clinician has access to this service and patients who request its use are given a double appointment to allow sufficient time to call the service and to relay the conversation. 

 

Patients can telephone 01224 492828 or 01224 492631, or they can visit the practice.

 

Registration Process

 

When registering, please bring photo identification e.g passport and/or drivers licence and proof of residency in this country, e.g. a utility bill.  It would also be useful if you could bring your NHS medical card but this is not essential.  We would be grateful if you can bring records of immunisations, especially those for children, as your child may be immunised unnecessarily without this information also an accurate list of regular medicines (including dosages) to your registration appointment.  You will be asked to complete a registration form for each person registering with the Practice.  In addition, all patients will be asked to complete a new patient questionnaire, allowing us to provide medical care in the interim period, while your medical records are transferred from your old practice to this one.  The receptionist will arrange for you to have a registration appointment with one of our doctors.

 

We are able to offer interpreter services or language line at your appointments.  Please let us know when you register if you will require these services.

 

Surgery Opening Times

Monday to Friday        8.00am – 6.00pm

Saturday and Sunday       Closed

Extended hours                 Friday mornings 7.00-8.00am

                                             Occasional Saturday mornings

                                                      

Similar to other practices in Aberdeen, we participate in Protected Learning Time sessions that address the ongoing development of doctors, nurses and administrative staff.  This means that we will be closed for a while on some Friday afternoons.  There are approximately six of these Protected Learning Time sessions per year.  As with any closure of the Practice, an answering machine will give an emergency contact number.

 

To allow for staff meetings and training, the Practice closes from 12noon – 1.00pm on the last Friday of each month.  Advance notice of this closure is posted on the front door, in the reception area and in both waiting rooms.

 

Advice is available 24 hours per day from NHS 24 – telephone number 111

 

Appointments

 

You are free to consult any doctor when you attend the surgery.  Consultations are by appointment only and are made by telephoning the practice receptionists who are available 8.00 am to 6.00 pm, Monday to Friday.  We provide 10 minute appointment slots which are pre-bookable. Separate appointments should be made if more than one family member requires to see a Doctor.

 

Urgent cases will be seen the same day, although it may not be with your usual doctor.  Please explain to the receptionist if you need to be seen urgently.

 

Home Visits

 

If you require a home visit then, wherever possible, please phone before 10.00am to allow the doctors to plan their day.  The receptionist will take your initial details and you will be phoned back by the duty doctor as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.  House visits are only available for patients who are housebound because of illness or disability.

 

Telephone Advice

 

Rather than make an appointment, you may just want advice from the doctor and giving the receptionist your name, address and some idea of why you are calling will help us to help you.  Depending on the advice sought, you may be given an ‘on the day’ appointment with a doctor or nurse.  We may also direct you to a pharmacist to purchase medications over the counter.

 

This scheme is in place in order that those most in need get the help they need as soon as possible.

 

 

 

Section 4:  How we take decisions and what we have decided

 

Weekly Partners’ meetings are held on Friday at 11.15am.  All partners who are not on leave attend this meeting.  All major partnership decisions are made at this meeting.  A formal agenda is produced in advance, and minutes are taken and distributed following the meeting.  Any changes to clinical protocols are discussed and agreed at this meeting.  All partners have an equal vote in any practice decisions. 

 

A weekly Executive committee meets comprising the practice manager, office manager and 3 partners.  Partners sit on this committee for a period of up to 3 years and membership is by rotation.  This committee discusses day to day business issues that do need full partnership approval.  All complaints received are reviewed by this group. 

 

The Practice Manager has responsibility for managing and recruiting non-clinical staff, payment of invoices, payment of staff salaries and purchase of minor items of equipment.

 

 

Woodside Medical Group has a Patient Participation Group which meets with the practice manager 3 times per year.  This group is open for membership to all patients who are registered with the practice. 

 

Quarterly patient newsletters are printed and made available from reception and on our practice website, www.woodsidemedicalgroup.co.uk

 

 

Our policies and procedures include, but are not restricted to, data protection, confidentiality and health & safety.

 

 

Please see Section 14 – Classes of information for further details.


 

 

 

Section 5:  What we spend and how we spend it

Woodside Medical Group receives funding from NHS sources to provide NHS services to patients.  We do not charge patients for NHS services.  Details of our NHS funding can be requested from the practice, please see Section 14 – Classes of information for further details.


 

 

Section 6: Accessing information under this scheme

Information available under our guide to information will normally be available through the routes described below.  Section 14 – Classes of Information provides more details on the information available under the scheme, along with additional guidance on how the information falling with each “class” may be accessed.

 

Online      

Most information listed in our guide to information is available to download from our practice website www.woodsidemedicalgroup.co.uk .  If you have any difficulty accessing information online please contact us by an alternative route.

 

By email

You can request the information you seek by email at woodside.administrator@nhs.net wherever possible.  When requesting information from us, please provide a telephone number so we can telephone you to clarify details, if necessary.

 

By phone

Information can also be requested from us over the telephone.  Please call 01224 492828 to request information available under this scheme.

 

By post

All information under the guide will normally be available in paper copy form, but please consider the impact on the environment.  Please address your request to:

 

Practice Manager

Woodside Medical Group

80 Western Road

Aberdeen

AB24 4SU

 

When writing to us to request information, please include your name and address, full details of the information or documents you would like to receive, and any fee payable (see Section 6: Our charging policy for further information on fees).  Please also include a telephone number so we can telephone you to clarify any details, if necessary.

 

Advice and assistance

If you have any difficulty identifying the information you want to access, then please contact the practice by one of the methods listed above.


 

 

Section 7:  Information that we may withhold

All information covered by our guide to information can either be accessed through our website, or will be processed promptly and provided as soon as possible following our receipt of your request.

 

Our aim in maintaining this guide is to be as open as possible.  You should note, however, that there may be circumstances where information will be withheld from one of the classes of information listed in Section 14 – Classes of Information.  Information will only be withheld where permitted by The Freedom of Information (Scotland) Act 2002 (FOISA).

 

Information may be withheld, for example, where its disclosure would breach the law of confidentiality or harm an organisation’s commercial interests.  Information may also be withheld if it is another person’s personal information, and its release would breach data protection legislation.

 

Information would not be disclosed in the following examples:

  • Requests for information that is contained in patient medical records.  However, you do have the right to request your own medical records, see Section 13 - How to access information which is not available under this scheme.
  • Requests for information relating to private income of practice partners or practice staff
  • Requests for financial information that would likely prejudice substantially the commercial interests of any person

 

Additionally, section 25 of FOISA provides an absolute exemption which allows our practice to refuse to deal with a request where the requested information is already reasonably obtainable elsewhere, even where a fee may be charged.  Information provided in the publication scheme is considered reasonably obtainable.

 

Whenever information is withheld we will inform you of this, and will set out why it was not appropriate for that information to be disclosed.  Even where information is withheld it may, in many cases, be possible to provide copies with the withheld information edited out.

 

If you wish to complain about any information which has been withheld from you, please refer to Section 10 – Complaints.


 

 

Section 8: Our charging policy

Unless otherwise stated in Section 14 – Classes of Information, all information contained within our guide is available from us free of charge where it can be downloaded from our website or from the practice premises where it can be sent to you electronically by email.

 

We reserve the right to impose charges for providing information in paper copy or on computer disc.  Charges will reflect the actual costs of reproduction and postage to the practice, as set out below.

 

In the event that a charge is to be levied, you will be advised of the charge and how it has been calculated.  Information will not be provided to you until payment has been received.

 

Reproduction costs:

Where charges are applied, photocopied information will be charged at a standard rate of 10p per A4 paper (black and white copy) and 30p per A4 paper (colour copy).

 

Computer discs will be charged at the rate of £1.00 per CD-Rom.

 

Postage cost:

We will pass on postage charges to the requester at the cost to the practice of sending the information by first class post.


 

 

Section 9: Our copyright policy

Woodside Medical Group holds the copyright for the vast majority of information in this guide to information.  All of this information can be copied or reproduced without our formal permission, provided it is copied or reproduced accurately, is not used in a misleading context, and provided that the source of the material is identified.

 

The guide may, however, contain information where the copyright holder is not Woodside Medical Group.  In most cases the copyright holder will be obvious from the documents.  In cases where the copyright is unclear, however, it is the responsibility of the person accessing the information to locate and seek the permission of the copyright holder before reproducing the material or in any other way breaching the rights of the copyright holder.  Wherever possible, this scheme will indicate where we do not own the copyright on documents within Section 14 – Classes of Information.

 

Information about Crown copyright material is available on the website of the Queens Printer for Scotland at www.oqps.gov.uk.  We can provide you with a copy of this information if you do not have internet access.


 

 

Section 10: Our records management and disposal policy

All information at the Woodside Medical Group is held, retained and destroyed in accordance with Scottish Government – Records Management: NHS Code of Practice (Scotland).  Confidentiality of patient information is maintained in accordance with the NHS (Scotland) Act 1978 Directions on the Confidentiality and Disclosure of Information: General Medical Services, Primary Medical Services Section 17C Agreements and Health Boards Primary Medical Services Contracts.  These documents are available on the NHS Scotland website (http://www.show.scot.nhs.uk).


 

 

Section 11: Feedback

Woodside Medical Group is required to review our guide to information from time to time.  As a result, we welcome feedback on how we can develop our guide further.  If you would like to comment on any aspect of this guide to information, then please contact us.  You may, for example wish to tell us about:

 

  • other information that you would like to see included in the guide
  • whether you found the guide easy to use
  • whether you found the guide to information  useful
  • whether our staff were helpful
  • other ways in which our guide to information can be improved

 

Please send any comments or suggestions to Woodside Medical Group, 80 Western Road, Aberdeen, AB24 4SU, woodside.administrator@nhs.net

 


 

 

Section 12: Complaints

Our aim is to make our guide to information as user-friendly as possible, and we hope that you can access all the information we publish with ease.   If you do wish to complain about any aspect of the guide, however, then please contact us, and we will try and resolve your complaint as quickly as possible.  You can contact:

 

Practice Manager

Woodside Medical Group

80 Western Road

Aberdeen

AB24 4SU

 

Any complaint will be acknowledged within two working days of receipt and we will respond in full within twenty working days. 

 

You have legal rights to access information under this guide and a right of appeal to the Scottish Information Commissioner if you are dissatisfied with our response.  These rights apply only to information requests made in writing* or another recordable format.  If you are unhappy with our responses to your request you can ask us to review it and if you are still unhappy, you can make an appeal to the Scottish Information Commissioner.

 

The Commissioner’s website has a guide to this three step process, and she operates an enquiry service on Monday to Friday from 9:00am to 5:00pm.  The Commissioner’s office can be contacted as follows:

 

Scottish Information Commissioner

Kinburn Castle

Doubledykes Road

St Andrews

Fife

KY16 9DS

 

Telephone     01334 464610

Email               enquiries@itspublicknowledge.info

Website          www.itspublicknowledge.info

 

*verbal requests for environmental information carry similar rights.


 

 

Section 13: How to access information which is not available under this scheme

If the information you are seeking is not available under this guide to information, then you may wish to request it from us.  The Freedom of Information (Scotland) Act 2002 (FOISA) provides you with a right of access to the information we hold, subject to certain exemptions.  The Environmental Information (Scotland) Regulations 2004 (EIRs) separately provide a right of access to the environmental information we hold, while the Data Protection Act 1998 (DPA) provides a right of access to any personal information about you that we hold. Again, these rights are subject to certain exceptions or exemptions.

 

Should you wish to request a copy of any information that we hold that is not available under this scheme, please write to Practice Manager, Woodside Medical Group, 80 Western Road, Aberdeen, AB24 4SU. 

 

Charges for information which is not available under the guide

The charges for information which is available under this guide are set out under Section 8 – Our Charging Policy.  Fees for information that is not available under this guide are outlined in The Freedom of Information (Fees for Required Disclosure) (Scotland) Regulations 2004.  If you submit a request to us for information which is not available under the Model Publication Scheme 2014 the charges will be based on the following calculations:

 

General information requests

 

  • There will be no charge for information requests which cost us £100 or less to process.
  • Where information costs between £100 and £600 to provide you may be asked to pay 10% of the cost. That is, if you were to ask for information that cost us £600 to provide, you would be asked to pay £50, calculated on the basis of a waiver for the first £100 and 10% of the remaining £500.
  • We are not obliged to respond to requests which will cost us over £600 to process.
  • In calculating any fee, staff time will be calculated at actual cost per staff member hourly salary rate to a maximum of £15 per person per hour.
  • We do not charge for the time to determine whether we hold the information requested, nor for the time it takes to decide whether the information can be released. Charges may be made for locating, retrieving and providing information to you.
  • In the event that we decide to impose a charge we will issue you with notification of the charge (a fees notice) and how it has been calculated. You will have three months from the date of issue of the fees notice in which to decide whether to pay the charge. The information will be provided to you on payment of the charge. If you decide not to proceed with the request there will be no charge to you.

 

Charges for environmental information

We do not charge for the time to determine whether we hold the information requested, nor for the time it takes to decide whether the information can be released.

 

In the event that we decide to impose a charge we will issue you with notification of the charge and how it has been calculated. The information will be provided to you on payment of the charge. If you decide not to proceed with the request there will be no charge to you.

 

Charges are calculated on the basis of the actual cost to the authority of providing the information.

 

  • Photocopying is charged at 10p per A4 sheet for black and white copying, 30p per A4 sheet for colour copying.
  • Postage is charged at actual rate for first class mail.
  • Staff time is calculated at actual cost per staff member hourly salary rate to a maximum of £15 per person per hour.

 

The first £100worth of information will be provided to you without charge.

 

Where information costs between £100 and £600 to provide you will be asked to pay 10% of the cost. That is, if you were to ask for information that cost us £600 to provide, you would be asked to pay £50 calculated on the basis of a waiver for the first £100 and 10% of the remaining £500.

 

Where it would cost more than £600to provide the information to you, however, we will ask you to pay the full cost of providing the information, with no waiver for any portion of the cost.

 

Requests for your own personal data

While you cannot request personal data under the FOISA you are entitled to request your own personal data under the DPA.  Under the DPA you can request your personal information from Woodside Medical Group.  We reserve the right to charge a maximum of £50 for requests for an individual’s own personal information.

 

 

 

 

 

 

 

 


 

 

Section 14 – Classes of information

The Freedom of Information (Scotland) Act, 2002 requires a publication scheme to specify the classes of information the Public Authority already publishes or intends to publish.  Our intention is to publish as much information as possible through our guide to information, where there is known to be public interest.  However, exemptions under the Freedom of Information (Scotland) Act, 2002 may allow us to withhold some information, as indicated in Section 7: Information that we may withhold.

 

We publish information that we hold within the following classes:

 

Class 1: About Woodside Medical Group

Class 2: How we deliver our function and services

Class 3: How we take decisions and what we have decided

Class 4: What we spend and how we spend it

Class 5: How we manage our human, physical and information resources

Class 6: How we procure goods and services from external providers

Class 7: How we are performing

Class 8: Our commercial publications

 

Once information is published under a class we will continue to make it available for the current and previous two financial years.

 

Where information has been updated or superseded, only the current version will be available.  If you would like to see previous versions, you may make a request to us for that information.

 

 

 

 

Class 1: About Woodside Medical Group

 

Class description:  Information about Woodside Medical Group, who we are, where to find us, how to contact us, how we are managed and our external relations.

 

The information we publish under this class

 

How to access it

 

 

Practice name, address and contact details

Information contained in section 2 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

Organisational structure, roles and responsibilities of partners

Information contained in section 2 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

Practice opening hours

Information contained in section 2 of this document and our practice leaflet.

 

This information is available by email and post.  It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

Contact details for patients and complaints functions

Information contained in section 2 of this document and our practice leaflet.

 

This information is available by email and post.  It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

 

 

Publication scheme and guide to information

This information is available by email and post.  The Model Publication Scheme 2014 is available on the Information Commissioner’s website [1] .  It is also available on our practice website www.woodsidemedicalgroup.co.uk .  It is also available from our GP practice.

Charging schedule for published information

Information contained in section 8 of this document and our practice leaflet.

 

This information is available by email and post.  It is also available on our practice website www.woodsidemedicalgroup.co.uk .It is also available from our GP practice.

Contact details and advice about how to request information

Information contained in section 6 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

Charging schedule for environmental information

Information contained in section 13 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

 

Legal/contractual framework for the authority

Information contained in section 2 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

 

Description of practice governance/decision making structures

Information contained in section 2 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk .  It is also available from our GP practice.

Names of, responsibilities of and (work-related) biographical details of the people who make strategic and operational decisions about the performance of function and/or delivery of services

Information contained in section 2 of this document and our practice leaflet.

 

This information is available by email and post.  It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

Governance polices

Information contained in section 2 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

 

 

Strategic planning processes

Information contained in section 4 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk .  It is also available from our GP practice.

 

Accountability relationships, including reports to regulators

Information contained in section 2 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

 

 

Class 2:  How we deliver our functions and services

 

Class description:  Information about our work, our strategy and policies for delivering functions and services and information for our services users.

 

The information we publish under this class

 

How to access it

 

 

Description of practice functions, including statutory basis for them

Information contained in sections 2 and 3 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

Strategies, policies and internal staff procedure for performing statutory functions

Information contained in sections 2 and 3 of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk .  It is also available from our GP practice.

How to report a concern to the practice

Information contained in section 2 of this document and our practice leaflet.

 

This information is available by email and post.  It is also available on our practice website www.woodsidemedicalgroup.co.uk .  It is also available from our GP practice.

Reports of the practice’s exercise of its functions

The practice does not hold this information.

 

.

 

 

List of services, including statutory basis for them

Information contained in sections 2 and 3 of this document and our practice leaflet.

 

This information is available by email and post.  .  It is also available from our GP practice.

Service policies and internal staff policies

Information contained in sections 2 and 3 of this document and our practice leaflet.

 

This information is available by email and post.  .  It is also available from our GP practice.

Service schedules and delivery plans

Information contained in sections 2 and 3 of this document and our practice leaflet.

 

This information is available by email and post.  It is also available from our GP practice.

Information for patients, including how to access services

Information contained in sections 2 and 3of this document and our practice leaflet.

 

This information is available by email and post. It is also available on our practice website www.woodsidemedicalgroup.co.uk .    It is also available from our GP practice.

Service fees and charges

Information contained in sections 5 of this document and our practice leaflet.

 

This information is available by email and post.  It is also available on our practice website www.woodsidemedicalgroup.co.uk . It is also available from our GP practice.

 

 

 

Class 3:  How the practice takes decisions and what it has decided

 

Class description:   Information about the decisions we take, how we make decisions and how we involve others

 

The information we publish under this class

 

How to access it

 

 

Decisions taken by the practice: agendas, reports, papers, and minutes of meetings (that do not contain confidential patient information)

Information contained in section 4 of this document.

 

This information is available by email and post.  It is also available from our GP practice.

 

Public consultation and engagement strategies

Information contained in sections 4 of this document and our practice leaflet.

 

This information is available by email and post.  It is also available from our GP practice.

 

 

 

Class 4:  What the practice spends and how it spends it

 

Class description: Information about our strategy, and management of, financial resources (in sufficient detail to explain how we spend public money and what has actually been spent.

 

The information we publish under this class

 

How to access it

 

 

Details on NHS funding received by the practice and the cost of operating our NHS contract

This information is available by email and post.  It is also available from our GP practice.

Cost of running the practice

This information is available by email and post.  It is also available from our GP practice.

Purchaser equipment and supplies

This information is available it can be provided by email and post.  It may also available from our GP practice.

Purchasing plans and capital funding

We do not hold this information.

Expenses policies and procedures

We do not hold this information.

Staff pay and grading structure

This information is available it can be provided by email and post.  It may also available from our GP practice.

 

 

 

Class 5:  How the practice manages its human, physical and information resources

 

Class description:   Information about how we manage the human, physical and information resources of the authority

 

The information we publish under this class

 

How to access it

 

 

Strategy and management of human resources

This information is available by email and post.  It is also available from our GP practice.

Staffing structure

Information contained in section 2 of this document.

 

This information is available by email and post I t is also available on our practice website www.woodsidemedicalgroup.co.uk .  It is also available from our GP practice.

Human resources policies, procedures and guidelines (recruitment, performance, management, promotion, pensions, discipline, grievance, staff development)

This information is available by email and post.  It is also available from our GP practice.

 

 

Management of the practice premises

This information is available by email and post.  It is also available from our GP practice.

Premises maintenance arrangements

This information is available by email and post.  It is also available from our GP practice.

 

 

Records management policy

Information contained in sections 10 of this document.

 

This information is available by email and post.  It is also available from our GP practice.

Information governance

Information contained in sections 5 of this document.

 

This information is available by email and post.  It is also available from our GP practice.

 

 

 

 

 

Class 6: How the practice procures goods and services from external providers

 

Class description:   Information about how we procure goods and services, and our contacts with external providers

 

The information we publish under this class

 

How to access it

 

 

Procurement policies and procedures

We do not hold this information

Invitations to tender

We do not hold this information

List of contracts that have gone through formal tendering, including details

We do not hold this information

 

 

 

Class 7: How our practice is performing

 

Class description :  Information about how the authority performs as an organisation, and how well it delivers its functions and services

 

The information we publish under this class

 

How to access it

 

 

External reports, reports for NHS boards, annual reports, and performance statements

This information is available by email and post.  It is also available from our GP practice.

Quality and Outcomes Framework achievement

This information is available by email and post  It is also available from our GP practice.

 

 

 

Class 8: Our commercial publications

 

Class description:  Information packaged and made available for sale on a commercial basis and sold at market value through a retail outlet (e.g. research journal)

 

The information we publish under this class

 

How to access it

 

 

List and details of any commercial publications

We do not hold this information

 



[1] http://www.itspublicknowledge.info/MPS

 
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